Policies

Returns & Exchanges

We want you to love every purchase. If something is not right, use the guidelines below for smooth returns and exchanges.

  1. Raise your return or exchange request within 48 hours of delivery.
  2. Item must be unused, unworn, unwashed, and with original tags/packaging.
  3. Custom and trousseau made-to-measure pieces are not eligible for return unless damaged or incorrect.
  4. Reverse pickup is attempted in serviceable PIN codes; otherwise self-ship may be required.
  5. Approved refunds are processed to the original payment method in 5-7 business days after quality check.

Need help with a return request? Contact us with your order ID on WhatsApp or via the Contact page.